EE

5 /5

Company Name: EE

Address: 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

Telephone: 0800 079 8586

Visit: ee.co.uk

EE Reviews and Experiences

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Showing 1 - 4 of 4 reviews
M Ahmed
M Ahmed

3 weeks ago

Customer satisfaction
Customer service
Delivery

"Long term EE customer"

I have been with EE a number of years now and have been fairly happy. In the early days I did not like them but now with call centers back here in the UK it means that excellent service being delivered. It may take some time to resolve complaints but they do manage to resolve them to a high standard.

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E Berry
E Berry

2 months ago

Customer satisfaction
Customer service
Delivery

"Would recommend"

I moved to EE for their fast 4G internet and on this, they have exceeded themselves. I was pre-warned that not every area can get 4G but I've found that I've not had trouble getting signal, most of the places I've been are covered.

I had little trouble understanding what I was signing up too as I bought my plan online, but a quick call to the number provided led me to some really helpful customer service person, who guided me through the process. I was a little disappointed to see they have withdrawn the 2-4-1 cinema tickets deal since I was last with them but that's a minor thing really.

AndyMUFC
AndyMUFC

3 months ago

Customer satisfaction
Customer service
Delivery

"Quick delivery"

I've had a plan with EE for around 3 months now and I am quite satisfied with the overall experience. Choosing a plan and ordering my phone online was simple and straightforward. My phone was shipped out to me and arrived within 2 days, which was sooner than I had expected. The package it was shipped in had some dents on the exterior, but luckily it was well-padded on the inside and my phone was unharmed. When I had a query about my first invoice, their online support was helpful and quick to respond.

Sam
Sam

3 months ago

Customer satisfaction
Customer service
Delivery

"New iPhone from EE"

I had a great experience purchasing my new mobile phone from EE. When I first visited their website, I was overwhelmed with all of the mobile phone options and different plans. I knew that I wanted an iPhone but I wasn't sure which model to choose. Their online support staff was very helpful and friendly, and were able to help me with my selection. Overall a very positive online shopping experience.