How To Cancel Mobile Phone Insurance

by - Last Updated on September 6, 2018

Cancelling your mobile phone insurance is relatively straightforward and most policies will allow you to cancel anytime. To cancel you will need to speak directly with the insurer (either via email, over the phone or in writing) and ensure you have your policy number to hand.

Every insurance policy differs but in general most of the main insurers operating via the following terms:

If you cancel within the first 14 days after you receive your insurance documents, you'll receive a full refund.

For monthly customers, after the first 14 days, the insurer will cancel the policy at the end of the most recent policy period. For example, if you have paid your latest monthly premium on the 1st January and contact them to cancel on the 15th January, the insurer will set the policy to cancel on the 31st January and collect no further premiums.

For annual customers, after the first 14 days, a pro-rata refund of any remaining complete months of your annual premium will be provided. For example, if you have an annual premium of £99.99 and request that your policy is cancelled during the seventh month, you are en­titled to a refund for the remaining full 5 months. This will be calculated as 5/12th of the premium you have paid as follows: The premium taken for a policy is £99.99, therefore the refund would be £99.99/12 x 5 = £41.66. Remember these are just examples and they will only apply providing a claim has not been made on the policy.

Contact Details For Popular Mobile Phone Insurers

Insurer Telephone Address
Geek Squad 0800 458 6117 The Carphone Warehouse Limited at PO Box 375, Southampton, SO30 2PU
Tesco 0345 030 3290 Tesco Phone Insurance, PO Box 71012, London, W4 9FW
Protect Your Bubble 0330 333 4792 Assurant House 6-12 Victoria Street Windsor Berkshire SL4 1EN
Citymain Administrations 0333 999 7920 Citymain Claims, Enterprise House Isambard Brunel Road, Portsmouth, Hampshire, PO1 2RX