1p Mobile Reviews

4.7 /5

Company Name: 1p Mobile

Address: Equinox House, 6 Oriel Court, Omega Business Park, Alton, Hampshire GU34 2YT

Telephone: 03333 442278

Visit: www.1pmobile.com

1p Mobile Reviews and Experiences

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Showing 1 - 19 of 19 reviews
David
David

4 years ago

Customer satisfaction
Customer service
Delivery

"Good value"

Perfect for low usage like me as I rarely use data but do send quite a few texts.

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Donald
Donald

4 years ago

Customer satisfaction
Customer service
Delivery

"Best network I’ve used"

Perfect for the low usage customer and much better than Giffgaff.

Richard
Richard

4 years ago

Customer satisfaction
Customer service
Delivery

"Long may they continue."

Been with them for quite a while and have 3 payg sims. They are without a doubt the best mobile service I have ever been with.
Prices are unbeatable.
Customer service is excellent.
Long may they continue.
Absolutely highly recommended.

Wendy
Wendy

4 years ago

Customer satisfaction
Customer service
Delivery

"Fantastic service"

I was fed up of paying silly prices for services I wasn't using. 1p mobile has a fantastic team who don't treat you like a budget customer but like a millionaire. Very impressed by customer service they are fast and honestly can't do enough to help

Jamie
Jamie

4 years ago

Customer satisfaction
Customer service
Delivery

"Good value"

Excellent value PAYG Mobile service that's also economical when abroad. Easy to join too. My multi-SIM was delivered in <48 hours. Porting of old number easy. EE Network appears quite good coverage and no problems so far.

Simon
Simon

4 years ago

Customer satisfaction
Customer service
Delivery

"Great PAYG provider!!"

After a contract with Vodafone, 1p mobile has been a brilliant and hassle free change, much more the sort of thing I ought to be using day to day!
The website is excellent and everything is easy to understand. Basically, you know where you are. Everything, so far, works faultlessly! Brilliant stuff! Impressed!!!!

Peter
Peter

5 years ago

Customer satisfaction
Customer service
Delivery

"So far, excellent EE coverage."

Not been using them long but so far the service has been 1st class. I don't really use much mobile data so 1p/Mb, although comparitively expensive - i.e. £10/Gb - doesn't particulary affect me.
Calls and texts at 1p/min. and 1p respectively is the cheapest payg available. Not had any problems with EE signal. I did check my 4G speed and it looks as though there is no throttling or limitations.
Set up and connection initially is easy, their website is excellent. Lots of functions may be changed as preferred. The usage information is v. good, even showing a call log with time, number called and duration.
The £10 top up is fine but it should last 6 months rather than 4. That's my only real criticism to date.

Alan
Alan

5 years ago

Customer satisfaction
Customer service
Delivery

"Great deal"

1p for everything works perfectly for me. Only negative is that you need to top up at fairly regular intervals to keep it active.

Craig
Craig

5 years ago

Customer satisfaction
Customer service
Delivery

"Excellent Coverage – Amazing Rates"

I was initially sceptical of 1p mobile as the rates just seemed to good to be true:
1p per minute calls
1p per text
1p per Mb.
Surely there's a catch. Well if there is I haven't come across it yet!
Coverage has been excellent so far, calls have never dropped out.
A £10 top-up lasts 120 days, but the more you top-up the longer it lasts (a £90 top-up apparently lasts 3 years!)

They even have a UK customer service centre.

As it's PAYG, what do you have to lose, give it a try!

Why not use this link and get an extra £5 added to your top-up: https://www.1pmobile.com/index.taf?friend=M40774C

Russ
Russ

5 years ago

Customer satisfaction
Customer service
Delivery

"Great deal"

Ordered SIM, delivered in a couple of days. Easy to set up and the online portal for managing the account is great to use.

Sue
Sue

5 years ago

Customer satisfaction
Customer service
Delivery

"Perfect"

I can’t think of anything that they could improve on. Excellent service and very impressed with the prices for my usage.

John
John

5 years ago

Customer satisfaction
Customer service
Delivery

"Great network"

Great network, being an early adopter I was genuinely impressed with the network and costs of 1pmobile, works perfectly for me.

Paul
Paul

5 years ago

Customer satisfaction
Customer service
Delivery

"Best UK network provider"

1pMobile are the best UK service provider for pay as you go, customers, I can not recommend them enough!

Perfect for light users like me, even when I do need data it's only 1p per mb.

Jim
Jim

5 years ago

Customer satisfaction
Customer service
Delivery

"Perfect for my needs"

So far very happy with the pricing model and connection! I moved over from GiffGaff after 9 years and the 1p mobile model suits my needs much better.

Carl
Carl

5 years ago

Customer satisfaction
Customer service
Delivery

"Great value SIM"

Great value sim for a light user like me. Moved my number and it worked great.

David
David

5 years ago

Customer satisfaction
Customer service
Delivery

"Perfect for me"

The whole ordering process worked great and I kept my old number. I am a light user and this has helped me reduce my monthly spend. Perfect for me,

Barry
Barry

5 years ago

Customer satisfaction
Customer service
Delivery

"Great value"

1p Mobile offers great value for money. The only complaint is that the coverage leaves a bit to be desired. I was on O2 before and the coverage in my area was a lot better, but 1p Mobile completely kills them on price. I think 1p Mobile is perhaps throttled by EE, which is the network they piggyback off. Or maybe it's just the EE signal in my area. But it's not a big enough problem to make me switch again.

Mel
Mel

5 years ago

Customer satisfaction
Customer service
Delivery

"Great Idea"

Bought this sim as a backup sim for my dual sim phone. It's ideal to have another phone number that I can use when I want to. Love the straightforward pricing so you know where you stand.

David
David

5 years ago

Customer satisfaction
Customer service
Delivery

"Does what it says on the tin"

I was looking for a cheap PAYG option having wised up to the ridiculous prices that the networks charge for phone contracts and stumbled on 1p Mobile. At last, a network that does exactly what it says without hidden charges and price rises. Simple to get going, been with them for 4 months now and faultless.

Our In-Depth 1p Mobile Review - The Best and Worst Bits About 1p Mobile

1p Mobile is a relatively new operator on the UK market. Known for their low prices, 1p Mobile can be a great option if you’re on a budget. However, they are a pay as you go only operator, meaning you won’t get a contract here. 1P Mobile is a piggyback network, meaning they don’t own their own infrastructure. Instead 1p Mobile uses EE’s network to provide service.

The Pros and Cons of Using 1p Mobile

Before we get into the details of what 1p Mobile has to offer, let’s first take a look at the basic pros and cons of choosing this operator:

Pros

  • Basic PAYG service is the cheapest around, so perfect if you’re on a budget
  • Lots of flexibility, since you’ll never be tied down to a contract (and there are no credit checks either)
  • Solid service thanks to EE’s massive network

Cons

  • No contracts means you’ll have to stay on top of topping up
  • 1p Mobile requires a credit top up every 120 days, most other operators have longer minimum top up periods
  • PAYG only means that big phone users will probably end up spending more in comparison to getting a contract

Coverage with 1p Mobile

1p Mobile Coverage

Since 1p Mobile uses EE’s network to provide service you can expect the same coverage as regular EE customers receive. Right now EE (and therefore 1p Mobile) gets a huge 99% coverage rate across the UK for both 2G and 3G service, and 90% coverage for 4G. This should mean that reception shouldn’t be a problem. However, it is always best to double check coverage in your local area just in case you’re in a black spot. You can do this by checking the coverage map on either EE’s or 1p Mobile’s home page.

1p Mobile’s Packages

1pmobile-sim

Unlike larger operators, 1p Mobile doesn’t offer any contract options at all, which means you won’t need to pass a credit check. 1P Mobile is a pay a you go only operator, so you’ll need to top up your phone with credit before using it. This can be inconvenient, however, it does mean that you won’t receive any phone bills at the end of the month, and there can never be any bill surprises.

Basic Pay As You Go

As the name implies, 1p Mobile’s PAYG service revolves around paying, well, 1p. Though there are some exceptions to that. Basic PAYG rates with 1p Mobile are:

  • 1p per calling minute (including calling voicemail)
  • 20p per calling minute to special rate numbers (plus whatever service charge the number charges)
  • 1p per text message (30p per MMS)
  • 1p per MB of mobile data

This is exceptionally cheap when compared to other UK operators. However, those prices do add up, and as phone usage increases big users will probably find they benefit more from traditional phone contracts rather than PAYG.

30 Day Data Bundles

As well as their basic PAYG rates, 1p Mobile do offer some 30-day data bundles that can help save money if you’re a big data user. These bundles are valid for 30 days from the time of purchase, and there are currently five bundles available:

  • 500 MB for £4 (on regular PAYG 500 MB would cost £5)
  • 1 GB for £6 (on regular PAYG 1 GB would cost £10)
  • 2 GB for £10 (on regular PAYG 2 GB would cost £20)
  • 4 GB for £15 (on regular PAYG 4 GB would cost £40)
  • 10 GB for £25 (on regular PAYG 10 GB would cost £100)

You can order a bundle whenever you like and as often as you like, though keep in mind that any unused data will expire after 30 days.

Credit Expiry

credit-expiry

As you might expect, 30-day data bundles expire after 30 days. Traditional PAYG credit expires after 120 days of no-top ups, which is a relatively short period of time when compared to other PAYG operators. You will need to top up your 1p Mobile account at least once every 120 days to keep your credit and keep your SIM card active. 1p Mobile does have an auto top-up feature that (if enabled by you) will automatically top up your phone after 120 days, or when credit drops below £2.

Extras and Features

freebies

1p Mobile is a low-cost network and really doesn’t offer much in the way of extras and features. They do offer a 14-day money back guarantee. Their 1p rates are valid across the EU (so you’ll pay the same when roaming). And finally, they have a feature called “Gold Numbers.” These are phone numbers that are particularly easy to remember, though you’ll have to pay if you want one. Prices depend on just how memorable the number is (going from £2 all the way up to £75), and you can find a list of available numbers on the 1p Mobile web site.

Comparison to Other Networks

1pmobile-vs-other-networs

1p Mobile is hands down the cheapest PAYG network in the UK (the next best is Three who charge 3p per calling minute, 2p per text, and 1p per MB of data). However, you should remember that the cheapest option might not always actually be a good financial decision. Larger phone users will probably find that they save money by going for a traditional contract. And even light users might find that a network with a longer minimum top-up period ends up being cheaper in the long run.

Handsets with 1p Mobile

iPhone Deals

1p Mobile is a SIM only operator, so you won’t be able to get a handset through them. You’ll need an unlocked mobile phone and 1p Mobile will provide you with a SIM card.

Wifi Calling and WiFi Hotspots

free-wifi

Currently 1p Mobile does not support WiFi calling, though with 99% coverage across the UK this shouldn’t be a huge problem. You also won’t get access to WiFi hotspots, as you might with some other operators. So you’ll be dependent on your mobile data or on WiFi from cafes or restaurants when out and about.

Mobile Tethering

phone-charging-tips

1p Mobile does allow mobile tethering, which isn’t always the case with PAYG operators. So if you want to use your mobile data to hook up a laptop or tablet to the internet then you are free to do so. Just be aware that tethering does tend to eat up data quite quickly.

Bottom Line

1p Mobile is as simple and cheap as it gets. If you’re looking for easy to understand phone service at the cheapest prices around, then 1p Mobile could be the operator for you. However, if you’re more than a light phone user then even those cheap prices add up, and you’ll probably be better off opting for a mobile contract with another operator.