Vodafone

4.7 /5

Company Name: Vodafone

Address: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN

Telephone: 03333 040 191

Visit: www.vodafone.co.uk

Vodafone Reviews and Experiences

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Showing 1 - 3 of 3 reviews
Jesus Bravo
Jesus Bravo

2 months ago

Customer satisfaction
Customer service
Delivery

"Not the best customer service"

I recently purchased a 24 month contract phone from Vodafone. A comparison site informed me it was the best deal based on the extras I was looking for. The phone arrived in 3 days but so far, I've had real trouble with getting in touch with customer services.

Three times I have called with a question about my contract bill, but no-one has rung me back and I'm having to chase them up. I'm confused as to why I've been charged extra to what I was quoted! I appear to being charged several direct debits and I did not agree to them.

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Kurt
Kurt

2 months ago

Customer satisfaction
Customer service
Delivery

"Galaxy S8 with Vodafone"

I’ve been a loyal Vodafone client for years now and when I decided to buy a new phone I also chose to extend my Vodafone contract and try to get a better deal. I’m also a Samsung loyal fan so I ordered the Galaxy S8 64 gb from Vodafone. They make it easy for customers to choose plans, which they call bundles, so I had many options at my disposal. I chose the red value bundle since it includes 4g roaming data and unlimited roaming minutes, which interested me the most. I got the phone two days after placing my order online and I’m enjoying both the product and network speed.

Mrs Elliot
Mrs Elliot

2 months ago

Customer satisfaction
Customer service
Delivery

"Couldn’t be happier"

I decided that it was time to finally buy my first mobile phone, and after much research, I decided to purchase from Vodafone. It was my first online purchase, so I had my son assist me through the process. The support section of their website was quite helpful at answering any questions I had about their services. After I placed my order through their website, my new phone arrived in the post within a week, and I couldn't be happier with my purchase