Virgin Mobile

3.7 /5

Company Name: Virgin Mobile

Address: PO Box 333, Swansea, SA7 9ZJ

Telephone: 0845 6000 789

Visit: store.virginmedia.com/virgin-media-mobile.html

Virgin Mobile Reviews and Experiences

Write a review

Showing 1 - 6 of 6 reviews
Ben
Ben

2 weeks ago

Customer satisfaction
Customer service
Delivery

"Best sim only deal I’ve ever had"

I've been with Virgin Mobile for 12 months and I have never experienced a single issue.

The service is great, and I have had a great signal throughout, they use EE so rock solid.

Looking For a New Mobile Phone Deal?

Find the best mobile phone deals using our easy to use comparison tool. We compare the latest handsets on every UK network and source exclusive deals you won’t find anywhere else.

Compare Contract Phone Deals

compare mobile phone deals
Sara
Sara

2 months ago

Customer satisfaction
Customer service
Delivery

"Poor Customer Service"

I wouldn’t recommend Virgin to my worst enemy. I initially had problems this summer and got passed from pillar to post over several days with no solution. Several times I was told a manager/supervisor would call - but you guessed it no one ever does call. Shame as I've used them for a couple of years, but as soon as you need them, non existent!

Robert G
Robert G

2 months ago

Customer satisfaction
Customer service
Delivery

"Still no sign of my new SIM card"

I had to order a new sim card to replace a stolen mobile phone. 8 days have passed and still no replacement sim card through the door. I will be changing to another company as this level of customer service is very poor.

Magnus
Magnus

3 months ago

Customer satisfaction
Customer service
Delivery

"Good coverage from Virgin Mobile"

I am very satisfied with the Virgin Mobile. I bought a Samsung S8 and so far the coverage is excellent, the data plan and the pricing is good too.

Morning Star
Morning Star

3 months ago

Customer satisfaction
Customer service
Delivery

"Good sim only deal"

I went to Virgin Mobile for a sim deal. This £16 per month deal allowed me unlimited texts, 2500 minutes and 30GB of 4G data. This suited me well since I am currently a student at university and I need all the data I can get for social media, school work etc. I also needed a cheap deal due to my tight budget. The setup of my card was quick and easy and I was able to browse the web straight away. I would rate the sim deal and my overall experience with Virgin Mobile as a 10/10. I recommend you go to them for a sim deal since you get a lot for what you pay for.

Stuart King
Stuart King

5 months ago

Customer satisfaction
Customer service
Delivery

"Great Experience"

I had a great experience with Virgin |Mobile, I ordered my brand new iPhone 7 yesterday, easily the best deal and I received it this morning. I would definitely recommend.