Smarty

4.9 /5

Company Name: Smarty

Address: Hutchison 3G UK Ltd, Star House, 20 Grenfell Road, Maidenhead, SL6 1EH

Email: team@smarty.co.uk

Visit: smarty.co.uk

Smarty Reviews and Experiences

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Showing 1 - 10 of 10 reviews
Mr T
Mr T

7 hours ago

Customer satisfaction
Customer service
Delivery

"Cheap Prices"

Transferred my number to Smarty after being with EE for years paying £50 a month. Simple, smooth process. Hated the fact needed to take a 12 month contract out to get good value deals elsewhere so stumbling on Smarty's excellent packages was a god send. I also like the fact will refund unused data the following month. I highly recommend it so far. Signal has been fine.

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Lloydee
Lloydee

1 day ago

Customer satisfaction
Customer service
Delivery

"Best network ever"

Best network I have ever been on, period. I have never had to pay a bill for a few months now as I've referred lots of my friends.

MDC
MDC

3 weeks ago

Customer satisfaction
Customer service
Delivery

"Very Happy :)"

Really impressed!

Once your set up and running you can refer and get free months too, well worth it! Was sceptical at first as seemed too good to be true but so far all great. And now you can roam too. Would highly recommend. I was with Virgin and fed up with the constant, sneaky and greedy price increases that became expected (pity smarty don't do broadband as Virgin are constantly squeezing me there too! Fed up supporting Mr Branson's lifestyle!)

So am really happy with Smarty thus far and customer service has been good.

Mona
Mona

4 weeks ago

Customer satisfaction
Customer service
Delivery

"Great SIM only deal"

Great deal. Fast Service and Delivery.

Smarty has saved me so much money, just wish they had an app for checking usage and balance instead of having to use the website.

Mark
Mark

1 month ago

Customer satisfaction
Customer service
Delivery

"Simple SIM Contract from Smarty – Love it!"

What a cool way for mobile phone deal. I've got data if I need it but I don't pay for it if I don't use it. Absolutely brilliant idea.

The support staff were extremely helpful when I needed advice. At first I thought this is too good to be true, but they deliver what they promise. Please keep it up and don't get too big!

Chrissy
Chrissy

2 months ago

Customer satisfaction
Customer service
Delivery

"So far so good!!"

So far so good. Ordered sim, it came the next day. Requested to take my number over to Smarty, nice and easy, completed last week, only took two working days. Had a couple of questions and the guys on the online chat were very helpful.
Signal has been fine, faster speeds on the internet than my previous network, easy to use the dashboard to see what you've used. They also do a thing where they take money off your bill each month for any unused data. They have also just set up EU roaming, so there's no extra costs, just comes out of your monthly balance. So that's an added bonus.
So time will tell but impressed so far.

Another thing they do is a friend referral scheme, for every friend you recommend, if they sign up, you get a free month and so do they!

Alex
Alex

2 months ago

Customer satisfaction
Customer service
Delivery

"Really wonderful to get our unused data as a credit back"

Really wonderful to get our unused data as a credit back from SMARTY moreover this SIM-only stuff suits my needs. I am really satisfied being a regular user now of SMARTY.

Jo
Jo

2 months ago

Customer satisfaction
Customer service
Delivery

"FANTASTIC!"

It's great! Unlimited texts and minutes and data for that price!

J U
J U

4 months ago

Customer satisfaction
Customer service
Delivery

"Great Service from Smarty"

My first month with Smarty was absolutely top notch. I use my phone daily and cannot fault the service. The reception which piggybacks off the 3 is great in my area and way better than giffgaff. I just hope SMARTY can continue to deliver great value for many years to come without adjusting the size of current plans and prices.

Tim R
Tim R

5 months ago

Customer satisfaction
Customer service
Delivery

"Quality service so far from Smarty"

Joined Smarty as a bit of a stab in the dark as they were new. But it was a quick and simple setup. My SIM was activated in minutes and my old ported number over in 2 days. All this was done online which I love as I hate having to ring up for such simple tasks.

Decent coverage too, I get 4G most places but 3G at times inside. I will definitely keep using them if service continues as is and they keep giving me discounts for unused data on quiet months.