Smartphone Company

4.7 /5

Company Name: Smartphone Company

Address: Unit 2, Courtyard Business Centre, Farmhouse Mews, Thatcham, Newbury, Berkshire, RG18 4NW

Email: webshop@smartphonecompany.co.uk

Telephone: 0345 470 4000

Visit: www.smartphonecompany.co.uk

Smartphone Company Reviews and Experiences

Customer reviews Write a review

Showing 1 - 6 of 6 reviews
Ross
Ross

3 weeks ago

Customer satisfaction
Customer service
Delivery

"Good deal with Smartphone Company"

I bought the Huawei Mate 20 Pro via Smartphone Company's Cyber Monday deal. The phone came one day late, but I was aware of the delay and kept informed by the company, explaining why. Since then, I had no issues, the phone came exactly as expected, in a brand new condition. This is my third contract with this company and I highly recommend them.

Looking For a New Mobile Phone Deal?

Find the best mobile phone deals using our easy to use comparison tool. We compare the latest handsets on every UK network and source exclusive deals you won’t find anywhere else.

Compare Contract Phone Deals

compare mobile phone deals
Cieran
Cieran

3 months ago

Customer satisfaction
Customer service
Delivery

"Fantastic Service"

Fantastic service from the Smartphone Company, ordered after 5pm Friday, delivered 11am Saturday morning. Not only that it's the best price by a long way for the phone and deal I was looking for.

Antz
Antz

4 months ago

Customer satisfaction
Customer service
Delivery

"The service was superb however"

The service was superb however your choice of courier let you down. For some reason, the DPD driver can never find our house. Other than that good service.

Bobby
Bobby

4 months ago

Customer satisfaction
Customer service
Delivery

"Received the phone in less than 24hrs"

Received the phone in less than 24hrs, fast and easy to use process. Can't ask for any more than that! 5*

Gary Potter
Gary Potter

10 months ago

Customer satisfaction
Customer service
Delivery

"Awesome deal but delivery slow"

I was drawn to The Smart Phone Company by the low mobile prices in comparison to other sites out there. So I decided to order the iPhone 6s on a 24 month contract. I think it is a pretty good value for your money since you get 4gb data and 2000 UK minutes (which is more than one would ever need). I only had one problem with the delivery, maybe they were overwhelmed by the number of online orders, but my phone took three days to reach me, instead of one day, as they advertise on the site.

Christine
Christine

10 months ago

Customer satisfaction
Customer service
Delivery

"Easy process"

The Smartphone Company make buying a smartphone simple and painless. Their site is easy to navigate, with plenty of tempting deals available and an informative blog section. I liked the countdown banner indicating how quickly you could receive the phone if you ordered it within a certain period of time; my phone did indeed arrive three days later (there's an order tracker too). In addition, my queries were answered quickly and pertinently by the customer service team. I would use them again when my contract expires!