Lycamobile UK Reviews

1 /5

Company Name: Lycamobile UK

Address: 3rd Floor, Walbrook Building, 195 Marsh Wall, London, E14 9SG

Email: cs@lycamobile.co.uk

Telephone: 0207 132 0322

Visit: www.lycamobile.co.uk

Lycamobile UK Reviews and Experiences

Customer reviews Write a review

Showing 1 - 4 of 4 reviews
Jeyakumar
Jeyakumar

4 weeks ago

Customer satisfaction
Customer service
Delivery

"Worst Customer Service"

Worst Customer Service, You can call them only if you have a balance on Lyca mobile and you can't call from any other number. If top-up not updated, you can't call them as there is no balance to make the call.

They can reply to your email after 3 days, but with useless information.

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Gerrard
Gerrard

2 months ago

Customer satisfaction
Customer service
Delivery

"Terrible"

Bought 20GB plan and the speed was absolutely terrible felt like I was browsing on 2G but signal showed I was on 3G could not get 4G as their signal was so weak. Voice calls sounded like I was talking under water.

Was very hard to contact customer services and cancel my sim they automatically set you up on recurring payments so you can be billed if you are not careful.

Marcus
Marcus

6 months ago

Customer satisfaction
Customer service
Delivery

"Avoid!"

Absolutely terrible service from Lyca aka Liar Mobile. I bought a starter pack, followed the instructions. SIM was invalid. Called the helpline, 30 minutes later finally got through someone, they did what I did and then told me the SIM card is invalid. Really?? Didn't I just tell you that. Still waiting for a refund.

E Howard
E Howard

1 year ago

Customer satisfaction
Customer service
Delivery

"Poor Customer Service"

Awful customer service from Lyca Mobile, impossible to top up online, can't find a voucher in any of the stores, and hard to ever get in contact with them. Do not use is my recommendation!