ID Mobile

2.7 /5

Company Name: ID Mobile

Address: iD Mobile Ltd. PO Box 356, Southampton, SO30 2PG

Email: queries@idmobile.co.uk

Telephone: 0333 003 7777

Visit: www.idmobile.co.uk

ID Mobile Reviews and Experiences

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Showing 1 - 3 of 3 reviews
Kashmiri
Kashmiri

3 weeks ago

Customer satisfaction
Customer service
Delivery

"Worst Network? Probably"

I naively thought there can't be anything worse as regards internet speeds than giffgaff. And so I just transferred my number to iD. What a mistake!!! Where I was getting 1 MB/s on giffgaff, I am now getting 300 kB/s down and 90 kB/s up on iD, despite technically a HSPA+ connection with maximum signal strength within Greater London.

Of course, it is not my handset's fault as it easily clocks over 5MB/s on its second SIM, naturally on a different network.

Why two stars and not one? Because iD mobile was even worse when I tried it two years ago (they cut my number off then despite being well within my plan limits, saying that I exceeded the £5 cap making an international call; and told me my number would be restored in a months' time). I didn't last even a week then, moving to giffgaff for two subsequent years.

Now with these speeds, not much faster than 2.5G, I am not sure I will again last a week with iD.

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Chris
Chris

3 weeks ago

Customer satisfaction
Customer service
Delivery

"Good value SIM only packages"

Some of the best SIM only plans around, good value, good coverage and an easy to use app. No problems so far and been with them 4 months.

Simon Dodson
Simon Dodson

2 months ago

Customer satisfaction
Customer service
Delivery

"Worst Network"

Good prices but poor coverage and shocking customer service!