ID Mobile

3.7 /5

Company Name: ID Mobile

Address: iD Mobile Ltd. PO Box 356, Southampton, SO30 2PG

Email: queries@idmobile.co.uk

Telephone: 0333 003 7777

Visit: www.idmobile.co.uk

ID Mobile Reviews and Experiences

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Showing 1 - 6 of 6 reviews
Kerry
Kerry

2 weeks ago

Customer satisfaction
Customer service
Delivery

"Great so far"

Great so far. I signed up with ID about 4 months ago on the £5 per month plan and I am very pleased that I made the decision to move from an old PAYG plan. Number moved over without any issues & billing has been ok. I have unlimited texts & 500 minutes per month which is easily enough for my usage and I also have 1gb mobile data but I don't really use that much so it keeps rolling over. Thanks.

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Steven
Steven

4 weeks ago

Customer satisfaction
Customer service
Delivery

"Good so far"

Been with ID Mobile for 4 months now and had no problems at al. I always have a full signal, when I was on EE I never got any signal in my house so perfect so far.

Mr Wakes
Mr Wakes

3 months ago

Customer satisfaction
Customer service
Delivery

"Great network"

Great mobile phone service from ID with a well designed app to check on your account. The rollover data is a great feature as I go months where I don't use much. The only let down for me is signal strength in my area, but on the whole, ID are great value for money.

Kashmiri
Kashmiri

4 months ago

Customer satisfaction
Customer service
Delivery

"Worst Network? Probably"

I naively thought there can't be anything worse as regards internet speeds than giffgaff. And so I just transferred my number to iD. What a mistake!!! Where I was getting 1 MB/s on giffgaff, I am now getting 300 kB/s down and 90 kB/s up on iD, despite technically a HSPA+ connection with maximum signal strength within Greater London.

Of course, it is not my handset's fault as it easily clocks over 5MB/s on its second SIM, naturally on a different network.

Why two stars and not one? Because iD mobile was even worse when I tried it two years ago (they cut my number off then despite being well within my plan limits, saying that I exceeded the £5 cap making an international call; and told me my number would be restored in a months' time). I didn't last even a week then, moving to giffgaff for two subsequent years.

Now with these speeds, not much faster than 2.5G, I am not sure I will again last a week with iD.

Chris
Chris

4 months ago

Customer satisfaction
Customer service
Delivery

"Good value SIM only packages"

Some of the best SIM only plans around, good value, good coverage and an easy to use app. No problems so far and been with them 4 months.

Simon Dodson
Simon Dodson

5 months ago

Customer satisfaction
Customer service
Delivery

"Worst Network"

Good prices but poor coverage and shocking customer service!