Affordable Mobiles

3.9 /5

Company Name: Affordable Mobiles

Address: A1 Comms Ltd, Contract House, Turnpike Business Park, Alfreton, DE55 7AD

Telephone: 0345 413 6299

Visit: www.affordablemobiles.co.uk

Affordable Mobiles Reviews and Experiences

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Showing 1 - 7 of 7 reviews
Rob Chadwick
Rob Chadwick

2 weeks ago

Customer satisfaction
Customer service
Delivery

"Next day delivery lies"

Ordered my phone with these guys before the next day delivery deadline assuming it would come next day. It didn’t turn up and in fact, it took 3 days to finally get in the phone in my possession. Very slow really and think this was a combination of both Affordable Mobiles not keeping their word and DPD being slow.

Had no issues with the phone, however.

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OssieByram
OssieByram

3 weeks ago

Customer satisfaction
Customer service
Delivery

"Phones not always in stock"

Decided to order an iPhone 6S in space grey. Was expecting delivery in about 2 days but got an email day after saying they were out of stock despite the site saying it was. I also wasn’t given clear information about when the phone would be in stock so ended up cancelling my order. Can’t comment further on them as never got the phone but was a bit more hassle than I would have liked.

Competitive1
Competitive1

1 month ago

Customer satisfaction
Customer service
Delivery

"Avoid Cashback Deals but overall ok"

I got a phone from affordablemobiles.co.uk in late 2012. As part of the contract I took out I could claim cashback in various stages.

I have to say they make it very difficult to claim it back and make you jump few quite a few hoops. That almost makes it unviable really, I lost count of how much I spent on sending my bills via recorded delivery.

I did eventually get all my payments through but it was a lot of hassle. Based on my experience I would avoid doing a cashback deal with affordable mobiles.

In terms of the phone – no issues from me, it was delivered quickly and was exactly what I expected.

Sally
Sally

2 months ago

Customer satisfaction
Customer service
Delivery

"New mobile phone contract from Affordable Mobiles"

Ordered a Galaxy S9 @ 5pm and received it the following day @ 11:30. Very pleased with customer service and communication once ordered. Will be recommending!

Jon
Jon

2 months ago

Customer satisfaction
Customer service
Delivery

"New, low cost mobile phone deal"

Ordered my new phone on Sunday, arrived Tuesday with an added extra, a pad charger. The only issue I have is the BT Sports promotion that was offered seems not to work properly. Will definitely use Affordable Mobiles again

Anthony
Anthony

3 months ago

Customer satisfaction
Customer service
Delivery

"Good SIM Free Deals"

I wanted a SIM free iPhone that wouldn’t cost an arm and a leg and I found the best deal online on Affordable Mobiles. I went for the iPhone 6S only paid £449.99. Although there was a mix-up with the delivery firm and the phone didn’t reach me the second day, as it was supposed to, I was super satisfied with the product when I finally got the order. I like that it takes a nano SIM and I could really feel the boost from the 3G I had on my old phone to the new 4G the iPhone has.

Paul Vincent
Paul Vincent

3 months ago

Customer satisfaction
Customer service
Delivery

"One word. Impressed."

These guys have some of the cheapest deals available anywhere on the market, including through the providers direct. My new phone was in my hand less than 24 hours after I completed the transaction online, with no delivery fee. There was a spelling error in my name in the accompanying paperwork, but after less than ten minutes on the phone this was resolved to my satisfaction. Great selection, generous deals and lovely service. My wife and I will be return customers in the future, without a doubt.