Posting a Phone With a Battery Via Royal Mail
We've been asked this question several times over the last month: Are you allowed to send a mobile phone with a battery them via Royal Mail? So we thought we'd answer.
The answer is yes, Royal Mail permits the sending of batteries but there are a few regulations in place. There is a full set of policies on their website: https://personal.help.royalmail.com/app/answers/detail/a_id/96
They’re not the easiest to digest but put simply you can send a mobile phone with no problems whatsoever as long as the battery is contained within or sent with the mobile phone itself and it’s well packaged.
The Post Office will ask you what you are sending when you take it as part of their new regulations so if they had any issues they would tell you at the counter. They then scan a barcode to indicate the parcel contains a certain type of product e.g. a lithium ion battery with an electronic device, and it’s specified on the postage label.
The key points are:
- Lithium-ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device, are prohibited.
- Lithium-ion/polymer/metal/alloy batteries are allowed when sent with or contained in/connected to an electronic device but are subject to packaging, volume and quantity restrictions.
- The maximum number of batteries allowed in each package is the number that may be connected to the equipment plus two spares. The maximum net quantity of cells or batteries is 5kg per package.